Questions & Answers

Everything about commissioning a one-of-one piece.

Lead times, grip fitting, woods & rare materials, care, shipping, and gifting. If your question isn't here, the studio is one message away.

Ordering

Commissions, lead times & pricing.

Every piece is made to order, one at a time. Most commissions ship in 3–6 weeks depending on materials and the season. We confirm your lead time personally before any making begins — and your making-of video arrives when it ships.

Pieces start at $110, and the Design Lab shows a live estimate as you choose. The estimate is illustrative — final materials, lead time, and pricing are always confirmed with you directly before making begins. Nothing is charged until you approve.

After you reserve a design, we ask a few questions about your hands and how you hold your tools — many clients send a quick photo or a traced outline of their hand. Combined with the ergonomic shape you chose (slim, comfort swell, palm swell, weighted, or arthritis-friendly), we modify the final shape specifically for you.

Yes — worldwide, fully insured. International lead times and duties vary by country; we confirm everything with you before your piece is made.

Designing your piece

Woods, resins & rare materials.

No — and that's the part we love. What you design is a recipe, not a photograph. Your exact colors, woods, mixes, and materials will be used, then we blend your creativity with ours to shape a piece that has never existed before and never will again. Every piece ships with a numbered Certificate of Authenticity.

Our library holds more than 400 species. The Design Lab features 12 studio favorites plus a 50-burl library spanning North America, Europe, Australia, and the tropics — from Amboyna and Thuya to Red Mallee and English Walnut. If you dream of a wood you don't see, ask — we probably have it or can source it.

Rare inlays and effects we suspend in your resin pour: Fordite (layered vintage Detroit auto paint), crushed opal, turquoise, malachite, lapis lazuli, abalone shell, chameleon color-shift powders, glow powder, and copper & brass flake. Because they live in the resin, they pair with any style except Full Wood.

Absolutely. Choose Full Wood or Full Resin in the Design Lab's style step — the summary and price adjust automatically so you only pay for what's actually in your piece.

Yes. Tell us in your design notes (or when we reach out to confirm your piece) and we'll shape the grip and working tip for your dominant hand at no extra charge.

From fine sizes up to jumbo chunky-yarn hooks, plus interchangeable sets — one handmade handle with a full range of polished hook sizes that click in and out.

We love these commissions most of all. Wood from a grandmother's orchard, a childhood home, or a wedding arbor can be assessed, stabilized, and turned into an heirloom your family keeps using. Contact the studio before shipping any material so we can guide you.

After it arrives

Care, gifting & making it right.

Your tool, a numbered Certificate of Authenticity with a QR code linking to a personal video of your piece being made, and your chosen packaging — studio wrap, gift box, or heirloom keepsake box.

Keep it dry, give it an occasional wipe with a soft cloth, and refresh the finish once or twice a year with conditioning oil and wax — our Tool Care Kit includes everything. Avoid soaking it in water; the finish is made for hands, not sinks.

Choose the gift box or heirloom box in the Design Lab, add an engraving, and tell us about the recipient in your vision notes. Not sure about their grip? We include a card inviting them to a fitting conversation with the studio, so their piece is shaped for their hands.

Because every piece is one-of-one, we work with you until it's right. Damage in transit or a defect in making is always repaired or remade at no cost — and grip-fit adjustments are part of the service, not an extra.

Still wondering?

Ask the studio anything.

Every commission begins with a conversation. Tell us what you're dreaming of — or start building it yourself.

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